Publications and manuals
Publications and manuals
Brief introduction on DVD to SAM
- SevenPlus Systemic Alignment
Model delivered as Keynote
Speech to the XXVII International
Symposium ISSA - Construction
Section (Lisbon, October 2003).
The following manuals are available from us in English:

• Project Cycle Management —
a Systemic Approach, QAC, 2004:
I. Identification and Formulation
II. Monitoring and Evaluation
(available also in French)
• Conflict Management and Mediation
QAC, 2002.
• Communication and Relational Skills
for trainers and facilitators, QAC, 2001.
(available also in Spanish)
• Teambuilding and teamwork, QAC, 2001.
• Presentation Skills, QAC, 2001/2006.
The following manuals were prepared for UNIDO - United Nations Industrial Development Organization:

“Quality Management of Development Cooperation” series (1997):
Vol. I - Principles and Concepts
Vol. II - The Methods
Vol. III - How to asses the quality of service proposals.
(available also in French and Spanish)